Medical Front Desk Receptionist

OneOncology; New York (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance from day 1

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401k plan

Paid time off

8 paid holidays (2 floating)

Job summary

New York Health (NYH) is seeking a Medical Front Desk Receptionist in Queens, NY. You will greet patients, manage the front desk, schedule appointments, collect payments, and maintain accurate patient records in the EMR system.

Qualifications include a High School diploma with 2+ years of reception experience, bilingual Spanish/English, and excellent communication. A Bachelor’s degree is preferred and EMR experience is a plus.

Qualifications

• High School diploma required; 2+ years in patient-facing reception
• Bachelor’s degree preferred
• Excellent oral and written communication skills
• Ability to take direction and work in a team
• Strong customer service skills
• 1 year of EMR experience preferred
• Bilingual Spanish/English required

Responsibilities

• Open and close the office daily.
• Greet patients and visitors in a professional manner.
• Assist patients with forms and documentation.
• Answer phones, respond to inquiries, and schedule appointments.
• Collect co-pays and balance daily finances.
• Maintain patient records in the EMR system.
• Schedule physician appointments and distribute QA surveys.

Skills

Bilingual Spanish/English

Excellent communication

Team player

Customer service

Education

High School diploma

Bachelor’s degree preferred

Tools

EMR experience

Job description

Why Join Our Team?

At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities.

Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

Job Description:

Medical Front Desk Receptionist

Location: Queens, NY

Hours: Mon-Fr (5/8.5hr shift between the hours of 7am-7pm)

Organization: New York Health (NYH)-Urology

In this role, you will:

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures
• Perform tasks as assigned for special projects.

We require:

• High School diploma with at least 2 years of patient facing reception experience
• Bachelor’s Degree preferred
• Excellent oral and written communication skills
• Ability to accept direction and work within a team concept
• Strong customer service skills.
• 1yr of an EMR experience-Preferred
• Must be bilingual in Spanish/English

What we offer:

Salary: Starting at $24 per hour

• Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, PTO, 8 paid holidays (2 floating)

**Join us at NYH, where we are making strides in healthcare through innovative and compassionate care.
Visit our website at: Nyhealth.com
Follow us on Facebook: NYH on Facebook

*New York Health is an Equal Opportunity Employer.***