Bilingual Medical Front Desk – Patient Care & Scheduling

OneOncology; New York (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance from day 1

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401k plan

Paid time off

8 paid holidays (2 floating)

Job summary

New York Health (NYH) is seeking a Medical Front Desk Receptionist in Queens, NY. You will greet patients, manage the front desk, schedule appointments, collect payments, and maintain accurate patient records in the EMR system.

Qualifications include a High School diploma with 2+ years of reception experience, bilingual Spanish/English, and excellent communication. A Bachelor’s degree is preferred and EMR experience is a plus.

Qualifications

• High School diploma required; 2+ years in patient-facing reception
• Bachelor’s degree preferred
• Excellent oral and written communication skills
• Ability to take direction and work in a team
• Strong customer service skills
• 1 year of EMR experience preferred
• Bilingual Spanish/English required

Responsibilities

• Open and close the office daily.
• Greet patients and visitors in a professional manner.
• Assist patients with forms and documentation.
• Answer phones, respond to inquiries, and schedule appointments.
• Collect co-pays and balance daily finances.
• Maintain patient records in the EMR system.
• Schedule physician appointments and distribute QA surveys.

Skills

Bilingual Spanish/English

Excellent communication

Team player

Customer service

Education

High School diploma

Bachelor’s degree preferred

Tools

EMR experience

Job description

New York Health (NYH) is seeking a Medical Front Desk Receptionist in Queens, NY. You will greet patients, manage the front desk, schedule appointments, collect payments, and maintain accurate patient records in the EMR system.

Qualifications include a High School diploma with 2+ years of reception experience, bilingual Spanish/English, and excellent communication. A Bachelor’s degree is preferred and EMR experience is a plus.