Bilingual Medical Front Desk Administrator

Kona Medical Consulting; Springfield (VA); On-site; USD 26,000 - 38,000; Full time

Job summary

TIBS for Kids is seeking an Admin Staff to greet patients at the front desk in Woodbridge, Virginia. You will check patients in, schedule appointments, collect payments, answer calls, and review records to support clinical operations.

Ideal candidates have prior administrative experience in medical settings, are fluent in English and Spanish, and maintain a professional appearance while delivering friendly, accurate service to patients and providers.

Qualifications

• Prior administrative experience in a therapy/medical office setting
• Bilingual proficiency in English and Spanish (MUST)
• Professional appearance and strong verbal/written communication
• Familiarity with phone systems and basic office equipment (including electronic faxing)
• Proficient in Microsoft Office
• Able to multitask and prioritize in a fast-paced environment
• Accurate handling of patient information and financial transactions
• Filing, scanning and maintaining patient records

Responsibilities

• Greet patients at the front desk
• Check patients in and schedule/confirm appointments
• Collect payments from patients
• Answer phones and take patient calls
• Review patient records and obtain insurance information
• Provide excellent customer service and address inquiries/concerns
• Maintain a clean and organized front desk area
• Check eligibility and authorizations

Skills

Bilingual: English & Spanish

Microsoft Office

Customer service

Phone systems

Attention to detail

Tools

Electronic Faxing

Job description

TIBS for Kids is seeking an Admin Staff to greet patients at the front desk in Woodbridge, Virginia. You will check patients in, schedule appointments, collect payments, answer calls, and review records to support clinical operations.

Ideal candidates have prior administrative experience in medical settings, are fluent in English and Spanish, and maintain a professional appearance while delivering friendly, accurate service to patients and providers.