Bilingual Medical Front Desk Administrator

Tibs for Kids; Springfield (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

Tibs for Kids is seeking a friendly front desk administrator to greet patients, check them in, schedule visits, collect payments, answer phones, and review insurance information.

The role requires strong communication, multitasking in a fast-paced pediatric setting, and a professional appearance. Benefits include 401(k), health insurance, and paid time off; shift 11 am–7 pm, Monday through Friday, full-time.

Qualifications

• Previous administrative experience, preferably in a medical office setting.
• Bilingual proficiency in English and another language is a plus.
• Professional demeanor and appearance for daily interactions with patients and providers.
• Excellent verbal and written communication and listening skills.
• Familiarity with phone systems and basic office equipment, including electronic faxing.
• Ability to multitask and prioritize in a fast-paced environment.
• Attention to detail and accuracy in handling patient information and financial transactions.
• Filing, scanning, and maintaining patient medical records. Note: job description may include related duties as assigned.

Responsibilities

• Greet patients at the front desk and assist with check-in.
• Schedule/confirm patient appointments and manage the calendar.
• Collect payments from patients.
• Answer the phone and handle inquiries from patients.
• Review patient records and gather insurance information.
• Provide excellent customer service and address questions or concerns.
• Maintain a clean and organized front desk area.

Skills

Administrative experience

Bilingual (English + another language)

Phone systems familiarity

Multitasking

Customer service

Job description

Tibs for Kids is seeking a friendly front desk administrator to greet patients, check them in, schedule visits, collect payments, answer phones, and review insurance information.

The role requires strong communication, multitasking in a fast-paced pediatric setting, and a professional appearance. Benefits include 401(k), health insurance, and paid time off; shift 11 am–7 pm, Monday through Friday, full-time.