Bilingual Front Desk Concierge & Patient Advocate

IBI Clinic; Hudson (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

A Supportive Team Environment

Professional Growth

Fastest Growing Surgical Practice in 


Premium Benefits

Job summary

IBI Clinic Hudson, Florida, is seeking a Bilingual Front Desk Receptionist (Patient Ambassador) to deliver friendly, efficient patient intake and billing support in English and Spanish. This role emphasizes strong sales, social media savvy, and exceptional communication to foster a positive patient experience.

You will manage telehealth appointments, scheduling, and follow-ups while maintaining accurate records and promoting services.

Qualifications

• Fluency in English and Spanish is a plus for patient interactions.
• Experience with EMR systems and scheduling software.
• Strong focus on accurate records and client service.
• Ability to upsell services while maintaining patient focus.

Responsibilities

• Provide exceptional patient care through effective communication in English and Spanish.
• Manage telehealth appointments and clinic systems for smooth operations.
• Assist patients with inquiries, scheduling, and follow-ups while promoting services.
• Maintain accurate patient records and handle medical administrative tasks.
• Collaborate with medical staff to ensure a seamless patient experience.
• Participate in social media and marketing content initiatives.

Skills

Sales & closing

Social media savvy

Patient-centered care

Bilingual (English & Spanish)

Exceptional communication

Problem-solving & prioritization

Administrative excellence

Attention to detail

Tools

EMR software

Telemedicine platform

Job description

IBI Clinic Hudson, Florida, is seeking a Bilingual Front Desk Receptionist (Patient Ambassador) to deliver friendly, efficient patient intake and billing support in English and Spanish. This role emphasizes strong sales, social media savvy, and exceptional communication to foster a positive patient experience.

You will manage telehealth appointments, scheduling, and follow-ups while maintaining accurate records and promoting services.