Administrative Staff

Kona Medical Consulting; Fredericksburg (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

TIBS for Kids in Woodbridge, Virginia is seeking Admin Staff to greet patients, check them in, schedule appointments, collect payments and support front desk operations.

The role requires bilingual English/Spanish, strong communication, multitasking, and proficiency with Microsoft Office. You will handle patient records, verify insurance, answer calls, and maintain a welcoming, organized reception area.

Qualifications

• Previous administrative experience, preferably in a therapy/medical office setting.
• Bilingual English and Spanish required.
• Professional attitude and appearance due to patient interaction.
• Excellent verbal and written communication skills.
• Familiarity with phone systems and basic office equipment.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Fluent in Microsoft Office.
• Attention to detail in handling patient information and financial transactions.
• Filing, scanning and maintaining patient records.

Responsibilities

• Greet patients at the front desk and assist as needed.
• Check patients in and schedule/confirm future appointments.
• Collect payments from patients.
• Answer the phone and take calls from patients.
• Review patient records and verify insurance information.
• Provide excellent customer service and address inquiries and concerns.
• Maintain a clean and organized front desk area.
• Check eligibility and authorizations.

Skills

Bilingual English/Spanish

Admin experience

Customer service

MS Office

Communication skills

Phone systems

Multitasking

Attention to detail

Record handling

Tools

Microsoft Office

Job description

TIBS for Kids is currently looking for Admin Staff in Woodbridge, Virginia.

Responsibilities

Below is the job overview of the position:

• Greet patients as they arrive at the front desk &
• Checking patients in and scheduling/confirming patient appointments for the future.
• Collecting payments from patients.
• Answering the phone and taking calls from patients
• Reviewing patient records and obtaining insurance information.
• Provide excellent customer service and address patient inquiries and concerns
• Maintain a clean and organized front desk area
• Checking eligibility and authorizations

Requirements

• Previous administrative experience, preferably in a therapy/medical office setting
• Bilingual proficiency in English and Spanish (this is a MUST)
• A professional attitude and appearance as you will be interacting with patients and providers daily.
• Excellent communication skills verbal and written as well as listening skills.
• Familiarity with phone systems and basic office equipment, including Electronic Faxing.
• Ability to multitask and prioritize tasks in a fast-paced environment
• Ability to use Microsoft office fluently
• Attention to detail and accuracy in handling Patient information and Financial transactions
• Filing, Scanning and Maintaining Patient medical records

This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the ongoing needs of the organization.