Bilingual Mandarin Patient Advocate

All Seniors

Los Angeles (CA)

Sur place

USD 48 000 - 68 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Competitive salary ($48,000–$68,000)
Comprehensive benefits including health, dental, vision
Paid training in benefits navigation
Flexible scheduling

Résumé du poste

All Seniors Foundation in Los Angeles is seeking a Bilingual Mandarin Patient Advocate responsible for connecting Mandarin-speaking seniors with free medical and care services. You will perform initial assessments, act as an interpreter, and document client interactions. Ideal candidates are fluent in Mandarin and English, have experience with elderly populations, and will engage with the Chinese community. The role offers competitive salary, benefits, and meaningful community impact.

Qualifications

  • Native or near-native fluency in Mandarin AND English (oral and written); Cantonese a plus.
  • Experience working with elderly populations, healthcare systems, or social services.
  • Cultural competency with Chinese and Chinese-American senior communities.

Responsabilités

  • Conduct initial assessments with Mandarin-speaking seniors and families.
  • Translate during medical and benefits conversations.
  • Help clients enroll in Medi-Cal, IHSS, and hospice.
  • Document interactions in case-management system.

Connaissances

Fluency in Mandarin AND English
Experience with elderly populations
Cultural competency with Chinese communities
Strong empathy and patience

Formation

High school diploma
Bachelor’s in social work or related preferred

Description du poste

Bilingual Mandarin Patient Advocate – Connect Mandarin-Speaking LA Seniors to Free Care

Company: All Seniors Foundation Location: Los Angeles, CA

About Us:

All Seniors Foundation is a 501(c)(3) non‑profit committed to improving the quality of life for older adults across Los Angeles County. We provide medical care, in‑home support, hospice and palliative care, cancer navigation, and 200+ other free services to qualifying seniors. Every service is delivered at no cost, regardless of insurance status.

Role Overview:

As Bilingual Mandarin Patient Advocate, you will serve as the trusted point of contact for Mandarin‑speaking older adults across the San Gabriel Valley and broader LA Chinese community. You will translate, advocate, and walk families through Medi‑Cal, IHSS, hospice and other benefits.

Key Responsibilities:
  • Conduct initial assessments with Mandarin‑speaking seniors and families
  • Translate between English‑speaking staff and Mandarin‑speaking clients during medical and benefits conversations
  • Help clients enroll in Medi‑Cal, IHSS, hospice, Medicare Savings Programs, and other benefits
  • Accompany clients to medical appointments and benefits offices as interpreter and advocate
  • Document interactions in our case‑management system and follow up on open issues
  • Build trust with San Gabriel Valley Chinese communities through outreach at churches, temples, community centers, and senior housing
Qualifications:
  • Native or near‑native fluency in Mandarin AND English (oral and written); Cantonese a plus
  • Experience working with elderly populations, healthcare systems, or social services
  • Cultural competency with Chinese and Chinese‑American senior communities
  • Strong empathy, patience, and ability to explain complex topics in plain language
  • High school diploma; bachelor’s in social work, public health, or related preferred
What we Offer:
  • Competitive salary ($48,000–$68,000) with bilingual differential
  • Meaningful daily impact in the Chinese community
  • Comprehensive benefits including health, dental, vision
  • Paid training in benefits navigation, advocacy, and case management
  • Flexible scheduling for community‑based work
How to Apply:

Submit your application through the form on this page. Please include your resume and a brief cover letter sharing what draws you to senior care and All Seniors Foundation specifically. Questions? Email info@allseniors.org with the role title in the subject line.

All Seniors Foundation is an equal‑opportunity employer committed to inclusive hiring practices.

What to Expect on the Job

Your days will mix in‑person home visits in San Gabriel Valley, Monterey Park, Alhambra, and surrounding areas, phone outreach, and benefits‑office accompaniment. You will be the bridge that allows 爷爷奶奶/外公外婆 (grandparents) to access free care they didn’t know existed.

Why Work with All Seniors Foundation

All Seniors Foundation has grown over the years because the seniors and families we serve trust us — and that trust is built by the team behind every program. Joining us means working alongside committed professionals, having a stable mission‑driven role, and seeing the real impact of your work every single week.

  • Competitive pay scaled to LA market rates
  • Benefits package including paid time off and health coverage for full‑time roles
  • Mission‑driven culture — every role connects directly to senior wellbeing
  • Tight‑knit team that supports each other across disciplines
  • Flexible scheduling for many positions
Career Development & Training

We invest in our team. Whether you’re early‑career or seasoned, you’ll have access to continuing education credits, professional certification support, peer mentorship, and clear paths to advance into senior or specialty roles within our organization.

Our Commitment to Inclusive Hiring

All Seniors Foundation is an equal‑opportunity employer. We welcome applicants of every background, identity, and lived experience. Bilingual candidates (Spanish, Korean, Armenian, Mandarin, Tagalog, Russian, and other Los Angeles‑area languages) are especially encouraged to apply.

Apply Now

If this Bilingual Mandarin Patient Advocate role sounds like the right next step, we’d love to hear from you. Submit your application through the form on this page. We review every application within five business days.

Native or near‑native fluency in Mandarin AND English. Experience with elderly populations, healthcare, or social services. Strong empathy. Education: High school diploma; bachelor’s in social work, public health, or related preferred. Experience: 1+ year working with seniors, healthcare, or social services.

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