Bilingual Japanese Patient Advocate

All Seniors; Los Angeles (CA); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health, dental, vision benefits

Flexible scheduling

Paid training in benefits navigation and advocacy

Job summary

All Seniors in Los Angeles is seeking a Bilingual Japanese Patient Advocate. You will assist Japanese-speaking seniors in accessing free care services, translate during medical discussions, and help with enrollment in benefits like Medi-Cal and hospice. Ideal candidates possess strong empathy, cultural sensitivity, and fluency in both Japanese and English. Key benefits include competitive salary of $48,000–$68,000, comprehensive health benefits, and flexible scheduling. Join a dedicated team making a significant impact in the community.

Qualifications

• Fluency in Japanese and English, required for communication with clients.
• Experience in healthcare systems or social services is a plus.
• Understanding of Nisei/Issei history and generational dynamics beneficial.

Responsibilities

• Conduct assessments with Japanese-speaking seniors and families.
• Translate for clients during medical and benefits discussions.
• Assist clients in enrolling for various benefits and accompany them to appointments.
• Document client interactions and follow up on issues.

Skills

Native or near-native fluency in Japanese AND English

Experience working with elderly populations

Cultural competency with Japanese and Japanese-American senior communities

Strong empathy and patience

Education

High school diploma

Bachelor's in social work, public health, or related preferred

Job description

Bilingual Japanese Patient Advocate – Connect Japanese-American LA Seniors to Free Care

Company: All Seniors Foundation
Location: Los Angeles, CA

About Us:

All Seniors Foundation is a 501(c)(3) non-profit committed to improving the quality of life for older adults across Los Angeles County. We provide medical care, in-home support, hospice and palliative care, cancer navigation, and 200+ other free services to qualifying seniors. Every service is delivered at no cost, regardless of insurance status.

Role Overview:

As Bilingual Japanese Patient Advocate, you will serve as the trusted point of contact for Japanese-speaking older adults including the aging Nisei generation and Issei elders across Little Tokyo, Gardena, Torrance, and LA's Japanese-American communities.

Key Responsibilities:

• Conduct initial assessments with Japanese-speaking seniors and families
• Translate between English-speaking staff and Japanese-speaking clients during medical and benefits conversations
• Help clients enroll in Medi-Cal, IHSS, hospice, Medicare Savings Programs, and other benefits
• Accompany clients to medical appointments and benefits offices as interpreter and advocate
• Document interactions in our case-management system and follow up on open issues
• Build trust with Japanese-American communities through partnerships with JANM, Keiro, churches, and senior housing

Qualifications:

• Native or near-native fluency in Japanese AND English
• Experience working with elderly populations, healthcare systems, or social services
• Cultural competency with Japanese and Japanese-American senior communities, including understanding of Nisei/Issei history and generational dynamics
• Strong empathy, patience, and ability to explain complex topics in plain language
• High school diploma; bachelor's in social work, public health, or related preferred

What we Offer:

• Competitive salary ($48,000–$68,000) with bilingual differential
• Meaningful daily impact in the Japanese-American community
• Comprehensive benefits including health, dental, vision
• Paid training in benefits navigation, advocacy, and case management
• Flexible scheduling for community-based work

How to Apply:

Submit your application through the form on this page. Please include your resume and a brief cover letter sharing what draws you to senior care and All Seniors Foundation specifically. Questions? Email [e-mail] with the role title in the subject line.

All Seniors Foundation is an equal-opportunity employer committed to inclusive hiring practices.

What to Expect on the Job

Your days will mix in-person home visits in Little Tokyo, Gardena, Torrance, and surrounding areas, phone outreach, and benefits-office accompaniment. You will help obaachan/ojiichan (grandmother/grandfather) access free care they may not have known existed.

Why Work with All Seniors Foundation

All Seniors Foundation has grown over the years because the seniors and families we serve trust us — and that trust is built by the team behind every program. Joining us means working alongside committed professionals, having a stable mission-driven role, and seeing the real impact of your work every single week.

• Competitive pay scaled to LA market rates
• Benefits package including paid time off and health coverage for full-time roles
• Mission-driven culture — every role connects directly to senior wellbeing
• Tight-knit team that supports each other across disciplines
• Flexible scheduling for many positions

Career Development & Training

We invest in our team. Whether you're early-career or seasoned, you'll have access to continuing education credits, professional certification support, peer mentorship, and clear paths to advance into senior or specialty roles within our organization.

Our Commitment to Inclusive Hiring

All Seniors Foundation is an equal-opportunity employer. We welcome applicants of every background, identity, and lived experience. Bilingual candidates (Spanish, Korean, Armenian, Mandarin, Tagalog, Russian, Vietnamese, Farsi, Japanese, and other Los Angeles-area languages) are especially encouraged to apply.

Apply Now

If this Bilingual Japanese Patient Advocate role sounds like the right next step, we'd love to hear from you. Submit your application through the form on this page. We review every application within five business days.