Bilingual Mandarin Patient Advocate

All Seniors Foundation

Alhambra (CA)

On-site

USD 48,000 - 68,000

Full time

4 days ago

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Benefits offered by this job

Health, dental, vision

Competitive pay

Paid training

Flexible scheduling

Job summary

All Seniors Foundation in Los Angeles, CA is seeking a Mandarin-speaking Patient Advocate to support older adults and families across the San Gabriel Valley. You will translate between staff and clients, advocate for Medi-Cal, IHSS, hospice, and other benefits, and accompany clients to appointments.

Join a mission-driven nonprofit delivering free services with a bilingual differential and community outreach.

Qualifications

Native or near-native fluency in Mandarin and English (oral and written); Cantonese a plus
Experience working with elderly populations, healthcare systems, or social services
Cultural competency with Chinese and Chinese-American senior communities
Strong empathy, patience, and ability to explain complex topics in plain language
High school diploma; bachelor's in social work, public health, or related preferred

Responsibilities

Conduct initial assessments with Mandarin-speaking seniors and families
Translate between English-speaking staff and Mandarin-speaking clients during medical and benefits conversations
Help clients enroll in Medi-Cal, IHSS, hospice, Medicare Savings Programs, and other benefits
Accompany clients to medical appointments and benefits offices as interpreter and advocate
Document interactions in our case-management system and follow up on open issues
Build trust with San Gabriel Valley Chinese communities through outreach at churches, temples, community centers, and senior housing

Skills

Mandarin & English fluency

Interpersonal empathy

Cross-cultural communication

Education

High school diploma

BS in social work/public health (preferred)

Job description

Company

All Seniors Foundation

Location

Los Angeles, CA

About Us

All Seniors Foundation is a 501(c)(3) non-profit committed to improving the quality of life for older adults across Los Angeles County. we provide medical care, in-home support, hospice and palliative care, cancer navigation, and 200+ other free services to qualifying seniors. Every service is delivered at no cost, regardless of insurance status.

Role Overview

As Bilingual Mandarin Patient Advocate, you will serve as the trusted point of contact for Mandarin-speaking older adults across the San Gabriel Valley and broader LA Chinese community. You will translate, advocate, and walk families through Medi-Cal, IHSS, hospice, and other benefits.

Key Responsibilities

Conduct initial assessments with Mandarin-speaking seniors and families
Translate between English-speaking staff and Mandarin-speaking clients during medical and benefits conversations
Help clients enroll in Medi-Cal, IHSS, hospice, Medicare Savings Programs, and other benefits
Accompany clients to medical appointments and benefits offices as interpreter and advocate
Document interactions in our case-management system and follow up on open issues
Build trust with San Gabriel Valley Chinese communities through outreach at churches, temples, community centers, and senior housing

Qualifications

Native or near-native fluency in Mandarin and English (oral and written); Cantonese a plus
Experience working with elderly populations, healthcare systems, or social services
Cultural competency with Chinese and Chinese-American senior communities
Strong empathy, patience, and ability to explain complex topics in plain language
High school diploma; bachelor's in social work, public health, or related preferred

What We Offer

Competitive salary ($48,000-$68,000) with bilingual differential
Meaningful daily impact in the Chinese community
Comprehensive benefits including health, dental, vision
Paid training in benefits navigation, advocacy, and case management
Flexible scheduling for community-based work

All Seniors Foundation is an equal-opportunity employer committed to inclusive hiring practices.

What to Expect on the Job

Your days will mix in-person home visits in San Gabriel Valley, Monterey Park, Alhambra, and surrounding areas, phone outreach, and benefits-office accompaniment. You will be the bridge that allows 爷爷奶奶/外公外婆 (grandparents) to access free care they did not know existed.

Why Work with All Seniors Foundation

All Seniors Foundation has grown over the years because the seniors and families we serve trust us - and that trust is built by the team behind every program. Joining us means working alongside committed professionals, having a stable mission-driven role, and seeing the real impact of your work every single week.

Competitive pay scaled to LA market rates
Benefits package including paid time off and health coverage for full-time roles
Mission-driven culture - every role connects directly to senior wellbeing
Tight-knit team that supports each other across disciplines
Flexible scheduling for many positions

Career Development & Training

we invest in our team. Whether you’re early-career or seasoned, you’ll have access to continuing education credits, professional certification support, peer mentorship, and clear paths to advance into senior or specialty roles within our organization.

Our Commitment to Inclusive Hiring

All Seniors Foundation is an equal-opportunity employer. we welcome applicants of every background, identity, and lived experience. Bilingual candidates (Spanish, Korean, Armenian, Mandarin, Tagalog, Russian, and other Los Angeles area languages) are especially encouraged to apply.

Role type: Bilingual Mandarin Patient Advocate

Employment type: Full Time Part Time Per Diem