Bilingual Mandarin/English Livestream E‑Commerce Ops

AsiaCruit, Inc.; California; On-site; USD 55,000 - 85,000; Full time

Job summary

AsiaCruit, Inc. is seeking a Mandarin-English bilingual E-Commerce Livestream Operations Specialist to drive livestream sales in the US.

You will oversee schedules, host management, product coordination, promotions, and performance analysis, working closely with our China-based team. The ideal candidate has hands-on livestream e-commerce experience, strong organizational skills, and a data-driven approach to increasing audience engagement and conversion.

Qualifications

• Minimum 1 year of experience in TikTok Shop, livestream e-commerce, or e-commerce operations.
• Fluent in Mandarin and strong English communication.
• Experience collaborating with teams across countries (China-based team).
• Ability to interpret performance data and derive improvements.
• Strong organizational, coordination, and execution skills.

Responsibilities

• Plan livestream schedules, sales scripts, product showcases, and promotional campaigns.
• Recruit, train, schedule, and manage livestream hosts.
• Coordinate product selection, inventory, warehouse operations, and customer service.
• Collaborate with China-based team on product info, supply chain, content, and daily operations.
• Monitor sessions and identify opportunities to improve engagement, visibility, and conversion.
• Track and analyze key metrics: views, CTR, conversion, sales, returns.
• Manage product listings and promotions on TikTok Shop.

Skills

Mandarin Chinese

English communication

TikTok Shop experience

Livestream e-commerce

Data interpretation

Cross-functional collaboration

Tools

TikTok Shop platform

Job description

AsiaCruit, Inc. is seeking a Mandarin-English bilingual E-Commerce Livestream Operations Specialist to drive livestream sales in the US.

You will oversee schedules, host management, product coordination, promotions, and performance analysis, working closely with our China-based team. The ideal candidate has hands-on livestream e-commerce experience, strong organizational skills, and a data-driven approach to increasing audience engagement and conversion.