Bilingual TikTok Shop Livestream Operations Manager

AsiaCruit, Inc.; California; On-site; USD 60,000 - 95,000; Full time

Job summary

AsiaCruit, Inc. is seeking a Mandarin-English bilingual Livestream Operations Manager to lead livestream planning and host coordination for the US market. You will oversee product coordination, promotions, and performance analysis, collaborating with a China-based team on daily operations.

The ideal candidate has hands-on livestream e-commerce or e-commerce operations experience, strong organizational skills, and a data-driven approach to boosting audience engagement and sales performance.

Qualifications

• Hands-on experience in livestream e-commerce or e-commerce operations.
• Strong organizational skills and attention to detail.
• Data-driven approach to improving audience engagement and sales.
• Ability to collaborate with cross-functional teams, including teams in China.
• Fluent Mandarin with strong English communication.
• Legally authorized to work in the United States.
• Willingness to work flexible shifts including evenings and weekends.

Responsibilities

• Plan livestream schedules, scripts, product showcases, and promotional campaigns.
• Recruit, train, schedule, and manage livestream hosts for engaging broadcasts.
• Coordinate product selection, inventory, warehouse operations, and customer service.
• Collaborate with the China-based team on product info, supply chain, content, and daily ops.
• Monitor livestream sessions to improve engagement, visibility, and conversion.
• Track KPIs like views, CTR, conversion, sales, and returns.
• Manage product listings, promotions, and campaign execution on TikTok Shop.
• Coordinate with teams to address operational issues and keep streams running smoothly.
• Ensure livestream content and shop operations comply with TikTok Shop policies and laws.

Skills

Mandarin Chinese

English communication

TikTok Shop

Livestream e-commerce

E-commerce operations

Cross-functional collaboration

Data-driven mindset

US work eligibility

Flexible hours

Job description

AsiaCruit, Inc. is seeking a Mandarin-English bilingual Livestream Operations Manager to lead livestream planning and host coordination for the US market. You will oversee product coordination, promotions, and performance analysis, collaborating with a China-based team on daily operations.

The ideal candidate has hands-on livestream e-commerce or e-commerce operations experience, strong organizational skills, and a data-driven approach to boosting audience engagement and sales performance.