Bilingual Loss Mitigation & Collections Specialist

Canvas Credit Union; Lone Tree (CO); On-site; USD 30,996 - 39,950; Full time

Benefits offered by this job

10% company contribution to 401k

Generous personal time off

Employee discounts on loans

Medical/Dental/Vision Insurance

Paid Vacation

Paid Sick Time

Paid Holidays

Paid Wellness Day

Paid Volunteer Time

Flexible Spending Account

Health Savings Account

Tuition Reimbursement

Job summary

Canvas Credit Union in Lone Tree is looking for a Loss Mitigation Representative to ensure the integrity of loan assets. This role involves educating members during challenging times, processing delinquent loan accounts, and providing careful ethical lending solutions. Candidates should possess strong interpersonal skills and be able to work in a high-volume call environment. A flexible schedule is required, and Spanish bilingual skills are preferred. Join a workplace that values passion and potential.

Qualifications

• Ability to educate members during trying times.
• Experience in a fast paced, high call volume environment.
• Capacity to analyze financial situations of delinquent borrowers.

Responsibilities

• Preserve the Credit Union’s assets by controlling delinquent loan accounts.
• Maintain positive member relations through professional communication.
• Comply with regulations related to collections activity.

Skills

Spanish bilingual skills

Strong interpersonal skills

Active listening

Ability to work independently

Job description

Canvas Credit Union in Lone Tree is looking for a Loss Mitigation Representative to ensure the integrity of loan assets. This role involves educating members during challenging times, processing delinquent loan accounts, and providing careful ethical lending solutions. Candidates should possess strong interpersonal skills and be able to work in a high-volume call environment. A flexible schedule is required, and Spanish bilingual skills are preferred. Join a workplace that values passion and potential.