Hybrid Member Experience Specialist

Canvas Credit Union; Lone Tree (CO); Híbrido; USD 27.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Seriously good benefits

401(k) with company contribution

Paid time off

Descripción de la vacante

Canvas Credit Union is hiring for a Member Service Representative in Lone Tree, CO. You will work in the Communications Center with a focus on listening to members, educating them on financial options, and delivering thoughtful product solutions. Training is in-office, and the role supports a hybrid schedule with varied shifts.

We offer comprehensive benefits, 401(k) with company contributions, paid time off, and opportunities for internal growth within a member-focused culture.

Formación

• Strong customer service and communication skills.
• Ability to learn financial products and regulatory requirements.
• Comfortable processing transactions with care and professionalism.

Responsabilidades

• Learn about members and listen to understand their situations.
• Educate members on how Canvas can help them afford life.
• Provide thoughtful, ethical product solutions.
• Process transfers and payments with courtesy and accuracy.
• Perform advanced transactions like IRAs, CDs, open accounts, and wire transfers.
• Grow with the team by staying current on financial industry trends.

Descripción del empleo

Canvas Credit Union is hiring for a Member Service Representative in Lone Tree, CO. You will work in the Communications Center with a focus on listening to members, educating them on financial options, and delivering thoughtful product solutions. Training is in-office, and the role supports a hybrid schedule with varied shifts.

We offer comprehensive benefits, 401(k) with company contributions, paid time off, and opportunities for internal growth within a member-focused culture.