Bilingual Loan Specialist: Customer Growth & Compliance

Sun Loan Company; Arlington (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Telehealth access

401(k) with company match

Paid Time Off

Career development paths

Job summary

Sun Loan Company is hiring a Loan Specialist in Arlington, Texas. This role supports the branch manager, ensuring efficient administration and compliance in loan processing while maintaining a well-organized office.

The ideal candidate will process loan applications, contact customers for payments, and handle paperwork with accuracy. Bilingual candidates in English and Spanish are highly preferred. The position offers competitive benefits including medical, 401(k) with a match, and career development opportunities.

Qualifications

• 1+ years in Customer Service experience.
• 6 months in Collections is a plus.
• Proficiency in operating systems like Windows, macOS, and Linux.
• Positive attitude and strong work ethic.

Responsibilities

• Support branch manager in loan processing and compliance.
• Contact customers for payment arrangements.
• Handle all loan paperwork and documentation.
• Execute collection calls for overdue accounts.

Skills

Customer Service

Collections

Communication

Organizational skills

Basic math skills

Education

High School/GED

Tools

Microsoft Office Suite

Google Workspace

Job description

Sun Loan Company is hiring a Loan Specialist in Arlington, Texas. This role supports the branch manager, ensuring efficient administration and compliance in loan processing while maintaining a well-organized office.

The ideal candidate will process loan applications, contact customers for payments, and handle paperwork with accuracy. Bilingual candidates in English and Spanish are highly preferred. The position offers competitive benefits including medical, 401(k) with a match, and career development opportunities.