Bilingual Loan Solutions Specialist

OneMain Financial; Olive Branch (MS); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial in Olive Branch, MS is seeking a Loan Sales Specialist to help customers access friendly, fast financing and to support life’s expenses. You will thrive in a competitive, goal-driven environment with opportunities for development and advancement.

The role emphasizes consultative selling, loan lifecycle management, including collections where needed, and delivering tailored solutions while adhering to regulatory requirements.

Qualifications

• High School Diploma or GED required.
• Preferred: experience in sales, collections or customer service.
• Bilingual in Spanish is preferred.
• On-site location with Mon-Fri hours; some Saturdays may be required.

Responsibilities

• Multitask and adapt to dynamic role demands to provide timely service.
• Exceed customer expectations with empathy to meet branch goals.
• Develop and maintain customer connections through the loan process with tailored solutions.
• Manage loan lifecycle, including collections, while complying with laws.
• Engage with customers and other departments via phone, email, chat, and in-house systems.
• Demonstrate drive to achieve and be goal-oriented.
• Educate customers on optional insurance products and loan terms.

Skills

Sales

Customer Service

Spanish bilingual

Education

High School Diploma or GED

Job description

OneMain Financial in Olive Branch, MS is seeking a Loan Sales Specialist to help customers access friendly, fast financing and to support life’s expenses. You will thrive in a competitive, goal-driven environment with opportunities for development and advancement.

The role emphasizes consultative selling, loan lifecycle management, including collections where needed, and delivering tailored solutions while adhering to regulatory requirements.