Bilingual Loan Solutions Specialist

Onemain Financial; Lewisville (NC); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to assist customers with financing options, working on-site in a fast-paced, goal-driven environment. You will engage customers, present tailored solutions, and help guide them through the loan process while maintaining compliance and delivering excellent service.

Qualifications include a high school diploma and experience in sales or customer service; bilingual Spanish is a plus.

Qualifications

• Sales, collections or customer service experience preferred.
• Bilingual - Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic role demands for timely, efficient service.
• Exceed customer expectations with empathy and results oriented approach.
• Engage customers through multiple channels and present tailored loan solutions.
• Manage loan lifecycle including collections while complying with laws and regulations.
• Educate customers on loan terms and optional insurance products.

Skills

Sales experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to assist customers with financing options, working on-site in a fast-paced, goal-driven environment. You will engage customers, present tailored solutions, and help guide them through the loan process while maintaining compliance and delivering excellent service.

Qualifications include a high school diploma and experience in sales or customer service; bilingual Spanish is a plus.