Bilingual Loan Specialist (Spanish)

Onemain Financial; Michigan; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health and wellbeing options including

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Paid volunteer time

Job summary

OneMain Financial Group seeks a Loan Sales Specialist to empower customers by listening to their needs and connecting them with fast, flexible financing solutions.

In this on-site role, you will manage the loan life cycle, educate customers on options, and collaborate with teams to meet branch goals while upholding compliance. A high school diploma or GED is required, with preferred experience in sales or customer service, and Spanish bilingualism.

Qualifications

• High School Diploma or GED.
• Experience in Sales, Collections or Customer Service preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands, delivering timely and efficient service.
• Exceed customer expectations with empathy and encouragement to achieve individual and branch goals.
• Engage customers throughout the loan process and lifecycle, offering tailored solutions.
• Manage the loan life cycle, including collections, while complying with laws and regulations.
• Communicate with customers and other departments via phone, email, chat and our in-house systems.
• Demonstrate passion for achievement and a goal-oriented attitude.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group seeks a Loan Sales Specialist to empower customers by listening to their needs and connecting them with fast, flexible financing solutions.

In this on-site role, you will manage the loan life cycle, educate customers on options, and collaborate with teams to meet branch goals while upholding compliance. A high school diploma or GED is required, with preferred experience in sales or customer service, and Spanish bilingualism.