Bilingual Loan Solutions Advisor

OneMain Financial Group; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Stock purchase plan (10% share)

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is hiring a Loan Sales Specialist to empower customers with financing options while delivering friendly, fast service. The role emphasizes meeting branch targets, educating clients on loan terms, and supporting life-cycle activities across channels.

The position requires a high school diploma or GED and Spanish bilingual skills, with on-site work and potential overtime during weekdays and some Saturdays.

Qualifications

• High School Diploma or GED required.
• Bilingual in Spanish preferred or required per role.
• Experience in Sales, Collections or Customer Service is a plus.

Responsibilities

• Multitask and adapt to dynamic demands of the role.
• Exceed customer expectations through ease, empathy and encouragement.
• Develop connections with customers and present tailored loan solutions.
• Manage the loan life cycle, including collections activities with compliance.
• Engage customers via phone, email, chat and in-house systems.
• Demonstrate achievement mindset and goal-oriented attitude.
• Educate customers on optional insurance products and loan options.

Skills

Sales

Customer service

Communication

Education

High School Diploma or GED

Bilingual - Spanish

Job description

OneMain Financial Group is hiring a Loan Sales Specialist to empower customers with financing options while delivering friendly, fast service. The role emphasizes meeting branch targets, educating clients on loan terms, and supporting life-cycle activities across channels.

The position requires a high school diploma or GED and Spanish bilingual skills, with on-site work and potential overtime during weekdays and some Saturdays.