Bilingual Loan Sales & Solutions Specialist

Jobtome; Sunbury (Northumberland County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist to empower customers with accessible financing options. The role emphasizes customer-focused service, loan lifecycle management, and cross-channel engagement to drive branch goals.

Ideal candidates bring sales or customer service experience and may be bilingual in Spanish. The on-site schedule runs Monday through Friday, with occasional extended hours, including Saturdays.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Multitask effectively to meet the dynamic demands of the role.
• Exceed customer expectations through empathy and results-driven service.
• Develop and maintain connections with customers, offering tailored loan solutions.
• Manage loan lifecycle, including collections activities, compliant with laws and regulations.
• Engage with customers via phone, email, chat and our in-house systems.
• Demonstrate passion for achievement and a goal-oriented mindset.
• Educate customers on loan details and optional insurance products to ensure understanding.

Skills

Sales experience

Customer service experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to empower customers with accessible financing options. The role emphasizes customer-focused service, loan lifecycle management, and cross-channel engagement to drive branch goals.

Ideal candidates bring sales or customer service experience and may be bilingual in Spanish. The on-site schedule runs Monday through Friday, with occasional extended hours, including Saturdays.