Bilingual Loan Sales Specialist — Spanish

OneMain Financial Group; East Ridge (TN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers by listening to their needs and guiding them to friendly, fast financing options. This on-site role emphasizes a supportive team environment and rewards performance with incentives and career growth.

You will develop connections with customers through their loan lifecycle, explain terms and optional insurance products, and contribute to branch goals while maintaining compliance and professionalism throughout the

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Effectively multitask and adapt to dynamic role demands while delivering timely service.
• Exceed customer expectations to meet individual and branch goals with empathy.
• Develop connections and engage customers through loan processes, offering tailored solutions.
• Manage loan lifecycle including collections activities while ensuring compliance with laws and regulations.
• Engage customers and departments via phone, email, chat and in-house systems.
• Demonstrate drive and goal-oriented attitude to achieve results.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers by listening to their needs and guiding them to friendly, fast financing options. This on-site role emphasizes a supportive team environment and rewards performance with incentives and career growth.

You will develop connections with customers through their loan lifecycle, explain terms and optional insurance products, and contribute to branch goals while maintaining compliance and professionalism throughout the