Bilingual Loan Sales Specialist

Onemain Financial; Saint Bernard (LA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health and wellbeing options

4% 401(k) matching

Employee Stock Purchase Plan (ESPP)

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to engage customers, present tailored financing solutions, and guide clients through the loan lifecycle from application to payoff.

The role emphasizes customer service excellence, compliance with banking regulations, and collaboration with branch teams. On-site schedule; growth through training, incentives, and leadership tracks.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to engage customers, present tailored financing solutions, and guide clients through the loan lifecycle from application to payoff.

The role emphasizes customer service excellence, compliance with banking regulations, and collaboration with branch teams. On-site schedule; growth through training, incentives, and leadership tracks.