Bilingual Loan Sales Pro — Spanish

OneMain Financial Group; Mount Joy (Lancaster County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to help customers secure financing with friendly, fast, and affordable options. You will listen to needs, present tailored loan solutions, and support customers throughout the process.

The role requires on-site work, a High School Diploma or GED, and preferred experience in Sales, Collections, or Customer Service. Bilingual Spanish is a plus, with competitive compensation and benefits.

Qualifications

• High School Diploma or GED is required.
• Experience in Sales/Collections or Customer Service is preferred.
• Bilingual in Spanish is preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to provide timely service.
• Exceed customer expectations with empathy and drive to achieve branch goals.
• Develop new connections and maintain relationships, presenting tailored solutions during the loan process.
• Manage the loan lifecycle, including collections, while complying with laws and regulations.
• Engage with customers via phone, email, chat, and our in-house systems.
• Educate customers on optional insurance products and explain loan terms and options.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to help customers secure financing with friendly, fast, and affordable options. You will listen to needs, present tailored loan solutions, and support customers throughout the process.

The role requires on-site work, a High School Diploma or GED, and preferred experience in Sales, Collections, or Customer Service. Bilingual Spanish is a plus, with competitive compensation and benefits.