Bilingual Loan Sales Advisor (Spanish)

OneMain Financial; Olympia (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Paid volunteer time

Job summary

OneMain Financial is hiring Loan Sales Specialists to listen to customer needs and provide access to financing for life’s expenses. The role emphasizes a competitive, growth‑oriented environment with opportunities for advancement and a strong emphasis on customer experience through multiple channels.

The position requires a high school diploma, Spanish bilingual ability, and on‑site work with a schedule that includes some extended hours.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales

Collections

Customer Service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring Loan Sales Specialists to listen to customer needs and provide access to financing for life’s expenses. The role emphasizes a competitive, growth‑oriented environment with opportunities for advancement and a strong emphasis on customer experience through multiple channels.

The position requires a high school diploma, Spanish bilingual ability, and on‑site work with a schedule that includes some extended hours.