Bilingual Loan Sales Pro — Spanish

OneMain Financial Group; Harrisburg (Dauphin County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Employee stock purchase

Tuition reimbursement

Paid time off

Sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to listen to customer needs and offer accessible financing solutions. The role rewards hard work with incentives, professional development, and advancement opportunities within a supportive environment.

The responsibilities include managing the loan lifecycle, engaging customers across channels, and meeting both individual and branch goals while ensuring compliance with applicable laws.

Qualifications

• High School Diploma or GED is required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic demands to ensure timely service.
• Exceed customer expectations and achieve individual and branch goals.
• Develop new connections and engage customers throughout the loan process with tailored solutions.
• Manage loan lifecycle, including collections, while complying with laws and regulations.
• Engage customers and other departments via phone, email, chat, and in-house systems.
• Demonstrate motivation and goal-oriented attitude to drive success.
• Educate customers on optional insurance products and loan terms.

Skills

Bilingual - Spanish

Customer service

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to listen to customer needs and offer accessible financing solutions. The role rewards hard work with incentives, professional development, and advancement opportunities within a supportive environment.

The responsibilities include managing the loan lifecycle, engaging customers across channels, and meeting both individual and branch goals while ensuring compliance with applicable laws.