Bilingual Loan Sales Pro — Spanish Speaking

OneMain Financial; Andalusia (AL); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial is seeking a Loan Sales Specialist to help customers access flexible financing options in a fast-paced, customer-focused environment. The role emphasizes listening to needs, delivering tailored loan solutions, and guiding clients through the loan process with high service standards.

The position is on-site in a branch, with weekdays hours and occasional extended hours, offering professional development and advancement opportunities within a supportive team.

Qualifications

• High School Diploma or GED.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to help customers access flexible financing options in a fast-paced, customer-focused environment. The role emphasizes listening to needs, delivering tailored loan solutions, and guiding clients through the loan process with high service standards.

The position is on-site in a branch, with weekdays hours and occasional extended hours, offering professional development and advancement opportunities within a supportive team.