Bilingual Loan Sales Specialist (Spanish)

OneMain Financial Group; Walnut Creek (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Stock purchase plan

Tuition reimbursement

Paid time off

Sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with access to financing for life’s expenses. This on-site role emphasizes listening to customer needs, delivering empathy, and driving branch and individual goals.

The position offers career development, competitive compensation, and incentive-based rewards. Responsibilities include managing the loan lifecycle, engaging customers across multiple channels, and educating them on loan terms and optional products.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish preferred or required.

Responsibilities

• Multitask effectively to meet dynamic demands of the role.
• Exceed customer expectations with empathy and results aligned to goals.
• Engage customers throughout the loan process and life cycle with tailored solutions.
• Manage loan life cycle including collections while complying with laws and regulations.
• Communicate with customers via phone, email, chat, and in-house systems.
• Demonstrate motivation and goal-oriented attitude.

Skills

Bilingual Spanish

Sales experience

Customer service

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with access to financing for life’s expenses. This on-site role emphasizes listening to customer needs, delivering empathy, and driving branch and individual goals.

The position offers career development, competitive compensation, and incentive-based rewards. Responsibilities include managing the loan lifecycle, engaging customers across multiple channels, and educating them on loan terms and optional products.