Bilingual Loan Processing Associate

First National Bank Texas; El Paso (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

First National Bank Texas is seeking a loan assistant to support English and Spanish speaking customers with consumer loan inquiries. The role involves maintaining knowledge of lending products, handling document preparation, and interviewing customers to clarify loan details. You will type contracts, process applications, and assist in closings as needed.

The position emphasizes accurate documentation, timely reports, and ongoing research of loan histories in a dynamic banking environment.

Qualifications

• Assist English and Spanish speaking customers with consumer loan inquiries.
• Maintain a basic working knowledge of lending products and services.
• Maintain a satisfactory service level regarding call volumes and document preparation.
• Interview customers regarding loan details and answer questions.

Responsibilities

• Type loan contracts
• Prepare reports
• Process loan applications
• Assist in loan closings
• Process loan transactions
• Research history on current loans
• Other duties as assigned

Skills

Bilingual English/Spanish

Customer service

Interviewing loan details

Typing

Documentation and reports

Loan processing

Job description

Job Description

• Assist both English and Spanish speaking customers with consumer loan inquiries
• Maintain a basic working knowledge of lending products and services
• Maintain a satisfactory service level regarding call volumes and document preparation
• Interview customers regarding loan details and answer questions
• Type loan contracts
• Prepare reports
• Process loan applications
• Assist in loan closings
• Process loan transactions
• Research history on current loans
• Other duties as assigned

Physical Requirements

• Must be able to remain in a sitting stationary position for extended periods of time
• Constantly operate a computer and other office machinery
• Ability to lift 25 pounds

FNBT is an equal opportunity employer.