Bilingual Loan & Financial Services Specialist

World Finance Company of Oklahoma, LLC; Tulsa (OK); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Dental plan

Vision plan

Life insurance

Long-term disability

Mental health support

401(k) with company match

Paid holidays

Vacation time

Volunteer time

Predictable schedules

Job summary

World Finance in Tulsa, OK seeks a Financial Services Representative to drive loan sales, manage delinquencies, and assist customers with tax preparation and account services. The role involves daily outbound calls, in-person meetings, and meeting performance targets across sales, collections, tax services, and branch operations.

The position offers performance-based earnings, comprehensive benefits, 401(k) with match, and a culture that promotes internal advancement.

Qualifications

• High school diploma or equivalent.
• Valid driver's license, reliable transportation, and current insurance.
• Experience in sales, customer service, collections, or account management with measurable results.
• Ability to handle high-volume calls and difficult conversations.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Prepare individual tax returns and assist customers with tax-related questions.
• Assist customers in person with loan applications, tax preparation, payments, and account questions.
• Process payments, updates, documents, and maintain accurate records in systems.

Skills

Sales experience

Customer service

Collections

Account management

High-volume calls

Communication

Organizational skills

Data entry

Education

High school diploma or equivalent

Job description

World Finance in Tulsa, OK seeks a Financial Services Representative to drive loan sales, manage delinquencies, and assist customers with tax preparation and account services. The role involves daily outbound calls, in-person meetings, and meeting performance targets across sales, collections, tax services, and branch operations.

The position offers performance-based earnings, comprehensive benefits, 401(k) with match, and a culture that promotes internal advancement.