Bilingual Licensed Insurance Service Agent — Remote (FL)

Hiregy; Tampa (FL); À distance; USD 45 000 - 65 000; Plein temps

Résumé du poste

Hiregy is seeking a Customer Service Agent to support licensed Property & Casualty clients. This fully remote role requires residency in the greater Tampa Bay area and offers a competitive salary plus commissions.

You will handle inquiries by phone, email, and in person, assist with policy changes, renewals, payments, claims, and cross-sell opportunities while delivering a high level of service.

Qualifications

• 3+ years of personal lines insurance experience.
• Active FL 2044 or 220.
• MS Office proficiency including Excel.
• Valid FL Driver's License.
• Background, credit, and drug screening required.

Responsabilités

• Provide exceptional customer service to new and existing Property & Casualty clients via phone, email, and in person while supporting retention.
• Assist customers with coverage, renewals, payments, claims, and other policy-related questions.
• Identify new business opportunities through account rounding and cross-selling while helping customers understand available products and coverage options.
• Resolve customer concerns promptly and accurately while maintaining policy information.

Connaissances

Customer service

Cross-selling

Communication

Phone/email support

Formation

Bachelor's degree or equivalent

High school diploma or equivalent

Outils

MS Office

MS Excel

Description du poste

Hiregy is seeking a Customer Service Agent to support licensed Property & Casualty clients. This fully remote role requires residency in the greater Tampa Bay area and offers a competitive salary plus commissions.

You will handle inquiries by phone, email, and in person, assist with policy changes, renewals, payments, claims, and cross-sell opportunities while delivering a high level of service.