Bilingual Library Circulation Specialist (Spanish)

McHenry Public Library District; Illinois; On-site; USD 28,000 - 36,000; Full time

Job summary

McHenry Public Library District is seeking a Circulation Clerk to assist patrons with check-out/renewals, register new patrons, and handle cash transactions. The role includes shelving, answering calls, and supporting interlibrary loan processes.

The position requires strong customer service skills, comfort with library technology, and the ability to read, write, and speak Spanish fluently when needed. High school diploma and relevant experience preferred.

Qualifications

• High School Diploma or equivalent work experience.
• 1+ year of customer service experience; library experience desirable.
• Excellent customer service and communication skills.
• Spanish language duties may be required for bilingual roles.

Responsibilities

• Greet patrons and provide directions as needed.
• Assist patrons with check-out, renewals, and money transactions.
• Register new patrons and maintain confidential records.
• Provide patron support via phone and email.
• Handle cash and checks and operate the cash register.
• Organize and shelve library materials; assist with interlibrary loan duties.

Skills

Customer service

Spanish bilingual

Communication skills

Tech-savvy

Education

High School Diploma

Tools

AMH system

Cash register

Google Suite

Microsoft Office

Windows OS

Job description

McHenry Public Library District is seeking a Circulation Clerk to assist patrons with check-out/renewals, register new patrons, and handle cash transactions. The role includes shelving, answering calls, and supporting interlibrary loan processes.

The position requires strong customer service skills, comfort with library technology, and the ability to read, write, and speak Spanish fluently when needed. High school diploma and relevant experience preferred.