Bilingual Library Circulation Clerk

McHenry Public Library District; Illinois; On-site; USD 19,000 - 25,000; Full time

Job summary

McHenry Public Library District is seeking a Circulation Clerk responsible for registering and renewing library cards, processing check-ins/check-outs, and providing exceptional customer service. You will handle cash transactions, assist with interlibrary loans, and help patrons with meeting room reservations.

The role requires strong communication skills, basic tech proficiency, and the ability to read, write, and speak Spanish if needed. Equal opportunity employer.

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service experience preferred; library setting is a plus.
• Strong communication and computer skills; ability to learn library systems.

Responsibilities

• Greet patrons and provide directions and information.
• Assist with check-out, renewals, and account lookups; handle transactions.
• Register new patrons and maintain accurate records with confidentiality.
• Provide assistance via phone and email to patrons.
• Operate cash register and process money transactions.
• Sort, shelve, and organize library materials per policy.
• Assist with interlibrary loan requests and routing.
• Support room reservations and opening/closing procedures.
• Troubleshoot AMH system basics and verify overdue notices.

Skills

Customer service

Cash handling

Communication skills

Spanish language (optional)

Technology literacy

Education

High School Diploma

Tools

Microsoft Windows

Microsoft Office

Google Workspace

Job description

McHenry Public Library District is seeking a Circulation Clerk responsible for registering and renewing library cards, processing check-ins/check-outs, and providing exceptional customer service. You will handle cash transactions, assist with interlibrary loans, and help patrons with meeting room reservations.

The role requires strong communication skills, basic tech proficiency, and the ability to read, write, and speak Spanish if needed. Equal opportunity employer.