Bilingual Circulation Clerk (Spanish) — Customer Service

McHenry Public Library District; McHenry (IL); Sur place; USD 21 000 - 26 000; Plein temps

Résumé du poste

McHenry Public Library District is seeking a Circulation Clerk to support daily library operations, including card registration, renewals, check-out and returns, shelving, and patron assistance. The role emphasizes friendly customer service, cash handling, and accurate record-keeping.

Bilingual Spanish abilities are valued to serve diverse patrons; candidates should be comfortable using Windows and standard office software.

Qualifications

• High School Diploma or equivalent.
• 1+ year of customer service experience.
• Excellent customer service and communication skills.
• Familiarity with office or library technology.
• Spanish language skills may be required.

Responsabilités

• Greet patrons and provide directions.
• Assist with check-out process and money transactions.
• Register new patrons and maintain records.
• Provide patron support via phone and email.
• Sort, shelve, and organize materials.
• Assist with interlibrary loan requests.
• Assist with room reservations.
• Perform opening/closing procedures.
• Verify overdue notices.
• Follow library policies.
• Participate in committees and outreach.

Connaissances

Customer service

Communication skills

Windows & Office

Google Workspace

Spanish fluency

Attention to detail

Formation

High School Diploma

Outils

Microsoft Office

Google Workspace

Cash register systems

Description du poste

McHenry Public Library District is seeking a Circulation Clerk to support daily library operations, including card registration, renewals, check-out and returns, shelving, and patron assistance. The role emphasizes friendly customer service, cash handling, and accurate record-keeping.

Bilingual Spanish abilities are valued to serve diverse patrons; candidates should be comfortable using Windows and standard office software.