Bilingual Spanish Consumer Lending: Dynamic Sales Pro

Purpose Financial; Tennessee; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive Wages

Health/Life Benefits

401(k) Savings Plan with Company Match

Paid Parental Leave

Company Paid Holidays

Paid Time Off including Volunteer Time

Tuition Reimbursement

Business Casual Environment

Rewards & Recognition Program

Employee Assistance Program

Job summary

Advance America is seeking a Consumer Lending Sales Specialist (CLSS) to deliver outstanding customer service and drive branch sales. This role requires attention to detail, strong communication, and a passion for helping customers with personalized financial solutions.

The CLSS contributes to branch success by meeting performance metrics, participating in marketing and collection efforts, and ensuring compliance with federal and state regulations.

Qualifications

• High School Diploma or equivalent; some college preferred.
• Sales and/or customer service experience required; banking/collections a plus.
• Strong math skills and ability to handle cash.
• Professional verbal communication by phone and in person; reading and writing abilities.
• Ability to learn and comply with policies, procedures, and laws governing the industry.

Responsibilities

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques.
• Deliver exceptional customer experience while managing growing consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company core values and purpose while building trust with customers and staff.
• Follow Loss Prevention standards and maintain compliance with policies.

Skills

Customer service

Sales

Cash handling

Verbal communication

Regulatory compliance

Education

High School Diploma or equivalent

Some college preferred

Job description

Advance America is seeking a Consumer Lending Sales Specialist (CLSS) to deliver outstanding customer service and drive branch sales. This role requires attention to detail, strong communication, and a passion for helping customers with personalized financial solutions.

The CLSS contributes to branch success by meeting performance metrics, participating in marketing and collection efforts, and ensuring compliance with federal and state regulations.