Bilingual Lending Sales Specialist

Purpose Financial; Grand Rapids (MI); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Competitive Wages

Health/Life Benefits

401(k) Savings Plan with Company Match

Paid Parental Leave

Company Paid Holidays

Paid Time Off including Volunteer Time

Tuition Reimbursement

Business Casual Environment

Rewards & Recognition Program

Employee Assistance Program

Job summary

Advance America in Grand Rapids seeks a Consumer Lending Sales Specialist who delivers outstanding service while meeting branch sales goals. You will actively acquire customers, present loan solutions, and manage a growing consumer loan portfolio.

The role emphasizes compliance with federal and state regulations, strong math and communication skills, and the ability to build relationships with customers and staff. A high school diploma is required, with some college preferred.

Qualifications

• Education: High School diploma or equivalent; some college preferred.
• Experience: Sales and/or customer service experience required or equivalent.
• Knowledge: math skills, cash handling, clear communication, compliance with policies and laws.

Responsibilities

• Drive customer acquisition through storefront and online channels.
• Deliver exceptional customer service while managing loan portfolio.
• Present tailored financial solutions to customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Follow compliance standards and document transactions accurately.

Skills

Customer service

Sales

Communication

Cash handling

Education

High School diploma or equivalent

Some college preferred

Tools

Microsoft Office

CRM software

Job description

Advance America in Grand Rapids seeks a Consumer Lending Sales Specialist who delivers outstanding service while meeting branch sales goals. You will actively acquire customers, present loan solutions, and manage a growing consumer loan portfolio.

The role emphasizes compliance with federal and state regulations, strong math and communication skills, and the ability to build relationships with customers and staff. A high school diploma is required, with some college preferred.