Bilingual Lending & Customer Growth Specialist

Advance America, Cash Advance Centers, Inc.; Muskogee (OK); On-site; USD 38,000 - 56,000; Full time

Job summary

Advance America, Cash Advance Centers, Inc. is seeking a Consumer Lending Sales Specialist to join our team in a full-time capacity.

The role emphasizes delivering exceptional customer service, meeting branch sales goals, and participating in marketing and collection efforts while ensuring compliance with federal and state regulations. The position requires a High School Diploma or equivalent, with some college preferred, and background in sales or customer service.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required, or equivalent experience.
• One year of experience in sales, retail, banking, or collections preferred.

Responsibilities

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques.
• Deliver exceptional customer experience while managing growing consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company core values and purpose while building trust with customers and staff.

Skills

Sales experience

Customer service

Education

High School Diploma or equivalent

Job description

Advance America, Cash Advance Centers, Inc. is seeking a Consumer Lending Sales Specialist to join our team in a full-time capacity.

The role emphasizes delivering exceptional customer service, meeting branch sales goals, and participating in marketing and collection efforts while ensuring compliance with federal and state regulations. The position requires a High School Diploma or equivalent, with some college preferred, and background in sales or customer service.