Bilingual Lending & Customer Growth Specialist

Advance America, Cash Advance Centers, Inc.; Midwest City (OK); On-site; USD 32,000 - 52,000; Full time

Job summary

Advance America, a nationally recognized financial services company with over 800 locations, seeks a Consumer Lending Sales Specialist to join our team. The role focuses on delivering exceptional customer service while achieving individual and branch sales goals, ensuring compliance with regulations and company policies.

The CLSS will drive customer acquisition, educate on loan terms, and collaborate in marketing and collection efforts, contributing to branch success and a positive customer

Qualifications

• High school diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required, or equivalent experience.
• Strong math skills and ability to count cash.

Responsibilities

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques.
• Deliver exceptional customer experience while managing growing consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company core values and purpose while building trust with customers and staff.

Skills

Customer service

Sales

Communication skills

Education

High School Diploma or equivalent

Job description

Advance America, a nationally recognized financial services company with over 800 locations, seeks a Consumer Lending Sales Specialist to join our team. The role focuses on delivering exceptional customer service while achieving individual and branch sales goals, ensuring compliance with regulations and company policies.

The CLSS will drive customer acquisition, educate on loan terms, and collaborate in marketing and collection efforts, contributing to branch success and a positive customer