Bilingual Lending Advisor — Loans & Customer Solutions

OneMain Financial Group; Red Lion (York County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off (15 days’ vacation)

Paid holidays

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with accessible financing solutions. You will work on-site, delivering friendly, efficient service and helping clients navigate loan options that fit their needs.

The role offers professional growth and incentives tied to personal and branch performance. As part of the team, you will build connections, manage the loan lifecycle, and educate customers on terms and optional insurance products.

Qualifications

• High School Diploma or GED required.
• Preferred: sales, collections or customer service experience.
• Preferred: bilingual Spanish.

Responsibilities

• Multitask to meet dynamic role demands and provide timely service.
• Exceed customer expectations with empathy and encouragement to meet branch goals.
• Develop new connections and maintain relationships by guiding customers through loan processes.
• Manage loan life cycle, including collections, while complying with laws and regulations.
• Engage with customers via phone, email, chat, and internal systems.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Communication skills

Adaptability

Education

High School Diploma or GED

Tools

In-house systems

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with accessible financing solutions. You will work on-site, delivering friendly, efficient service and helping clients navigate loan options that fit their needs.

The role offers professional growth and incentives tied to personal and branch performance. As part of the team, you will build connections, manage the loan lifecycle, and educate customers on terms and optional insurance products.