Bilingual Lending Advisor - Loans & Customer Care

OneMain Financial Group; Hershey (PA); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Health and wellbeing options including

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off (vacation)

Paid sick leave

Paid holidays

Résumé du poste

OneMain Financial Group is seeking Loan Sales Specialists to help customers access affordable financing and guide them through the loan process. The role emphasizes customer-focused service, compliance, and opportunities for advancement.

On-site position with weekday hours and possible extended hours. Company offers a comprehensive benefits package and incentive-based earning potential.

Qualifications

• High School Diploma or GED required.

Responsabilités

• Multitask and adapt to dynamic role demands to deliver timely, efficient service.
• Exceed customer expectations with ease, empathy, and encouragement to hit individual and branch goals.
• Develop new connections and maintain ongoing relationships, offering tailored loan solutions.
• Manage the loan life cycle, including collections, while adhering to laws and regulations.
• Engage customers and other departments through phone, email, chat, and internal systems.
• Educate customers on loan options and optional insurance products for informed decisions.

Connaissances

Sales

Customer Service

Bilingual Spanish

Formation

High School Diploma or GED

Description du poste

OneMain Financial Group is seeking Loan Sales Specialists to help customers access affordable financing and guide them through the loan process. The role emphasizes customer-focused service, compliance, and opportunities for advancement.

On-site position with weekday hours and possible extended hours. Company offers a comprehensive benefits package and incentive-based earning potential.