Bilingual Lending Sales Advisor (Spanish)

OneMain Financial Group; Columbia (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options including

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Paid volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with access to friendly, fast, and affordable financing. The role emphasizes engaging customers through multiple channels, managing the loan lifecycle, and driving branch and individual results.

The position is on-site in the United States with typical Monday–Friday hours and occasional extended hours, offering career development and a strong benefits package to support professional growth.

Qualifications

• High School Diploma or GED is required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers understand the loans, terms and options.

Skills

Sales

Collections

Customer Service

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with access to friendly, fast, and affordable financing. The role emphasizes engaging customers through multiple channels, managing the loan lifecycle, and driving branch and individual results.

The position is on-site in the United States with typical Monday–Friday hours and occasional extended hours, offering career development and a strong benefits package to support professional growth.