Bilingual Legal Receptionist - English/Spanish Front Desk

Sussman Law Firm, PLLC; Matthews (NC); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary + Bonus Potential

Medical Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Paid Holidays

401(k) Plan

401(k) Match

Paid Jury Duty Time

Paid Professional Memberships

Job summary

Sussman Law Firm, PLLC in Matthews, NC seeks a bilingual Legal Receptionist to manage front-desk operations, greet clients, and handle calls and inquiries. This role supports the lawyers, coordinates scheduling, and processes payments and intake forms in a fast-paced, client-focused office.

Ideal candidates are organized, detail-oriented, and able to work a rotational Saturday schedule. The position offers bonus potential and benefits in a professional legal setting.

Qualifications

• Fluent in English and Spanish with strong verbal and written communication skills.
• Minimum one year of experience in a receptionist or professional office setting; law firm experience preferred.
• High school diploma or equivalent required; college coursework preferred.

Responsibilities

• Serve as first point of contact for clients, visitors, and vendors with a professional and welcoming demeanor.
• Answer and route calls, emails, and messages efficiently.
• Greet clients and manage check-in/check-out procedures and intake information.
• Schedule initial consultations according to firm procedures.
• Provide general administrative support and translation/interpretation as needed.
• Maintain reception area and assist with document preparation, scanning, and file organization.

Skills

Bilingual English & Spanish

Customer service experience

Phone etiquette

Strong communication skills

Organized and detail-oriented

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Sussman Law Firm, PLLC in Matthews, NC seeks a bilingual Legal Receptionist to manage front-desk operations, greet clients, and handle calls and inquiries. This role supports the lawyers, coordinates scheduling, and processes payments and intake forms in a fast-paced, client-focused office.

Ideal candidates are organized, detail-oriented, and able to work a rotational Saturday schedule. The position offers bonus potential and benefits in a professional legal setting.