Bilingual Legal Intake Specialist

Pathway Law Firm; Beverly Hills (CA); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Performance incentives

Excellent benefits

Career growth opportunities

Professional development

Job summary

Pathway Law Firm in Beverly Hills seeks a client services professional to handle inquiries, screen cases, and input information into the case management system. You will schedule consultations, support attorneys, and maintain meticulous records while delivering top-tier service.

Ideal candidates bring experience in a legal setting, strong communication and active listening, sharp attention to detail, and the ability to multitask in a fast-paced environment. Bilingual Spanish/English is required.

Qualifications

• Experience in client intake, customer service, or a legal setting (law firm experience preferred).
• Exceptional communication and active listening skills—you can make clients feel heard and understood.
• Strong attention to detail—you don’t miss the small things.
• Ability to multitask in a fast-paced environment.
• Proficiency with case management software, CRM systems, or similar tools.
• Bilingual (Spanish/English) required.

Responsibilities

• Handle incoming client inquiries with professionalism, empathy, and efficiency.
• Conduct thorough screenings and evaluations to determine case eligibility.
• Gather and input critical case details into the firm's case management system.
• Schedule consultations and follow up with potential clients.
• Collaborate with attorneys and legal staff to ensure seamless case transitions.
• Maintain accurate records and documentation while providing top-tier client service.

Skills

Client intake

Customer service

Active listening

Communication

Attention to detail

Multitasking

Bilingual Spanish/English

Tools

Case management software

CRM systems

Job description

Pathway Law Firm in Beverly Hills seeks a client services professional to handle inquiries, screen cases, and input information into the case management system. You will schedule consultations, support attorneys, and maintain meticulous records while delivering top-tier service.

Ideal candidates bring experience in a legal setting, strong communication and active listening, sharp attention to detail, and the ability to multitask in a fast-paced environment. Bilingual Spanish/English is required.