Bilingual Leasing Manager — Growth & Resident Success

Asset Living; Tampa (FL); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Medical, dental, vision

401K with employer matching

Paid sick days

Company holidays

Commission and performance bonuses

Job summary

Asset Living is seeking a Leasing Manager to oversee leasing and marketing at the property, collaborating with the Community Manager to set goals and develop a strategic plan to achieve budgeted occupancy.

The Leasing Manager will lead the leasing team, ensure effective closing, follow policies, and drive resident satisfaction through targeted marketing campaigns and retention programs, with strong focus on on-site operations and customer service.

Qualifications

• High School Diploma or Equivalent; Bachelor’s degree preferred or one year’s experience in the housing industry.
• Ability to understand and perform all on-site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Responsibilities

• Strategic Leasing Management
• Regular/daily onsite attendance is required
• Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
• Audit all lease files to ensure adherence to policies and procedures
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Effectively show, lease, and move in prospective residents
• Marketing Management
• Assist in developing the annual marketing plan and marketing budget
• Implement all marketing efforts and outreach, developing campaigns and assisting with design to generate traffic
• Monitor leasing/renewal progress, focusing on areas needing additional support
• Supervise the planning, preparation, and implementation of all leasing and renewal events as approved by the Community Manager
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy.
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance and consistency with Company policies and procedures
• Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)

Skills

On-site software proficiency

Customer service

Team leadership

Education

High School Diploma or Equivalent; Bachelor’s degree preferred or one year’s experience in housing industry

Tools

Leasing software

Job description

Asset Living is seeking a Leasing Manager to oversee leasing and marketing at the property, collaborating with the Community Manager to set goals and develop a strategic plan to achieve budgeted occupancy.

The Leasing Manager will lead the leasing team, ensure effective closing, follow policies, and drive resident satisfaction through targeted marketing campaigns and retention programs, with strong focus on on-site operations and customer service.