Bilingual Lead Teller — Spanish Customer Experience Leader

PNC; Avon (CO); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

401(k) with match

Paid holidays

Disability protection

Job summary

PNC Financial Services Group, Inc. is seeking a Bilingual Lead Teller for the Avon, Colorado branch. The role emphasizes coaching tellers, delivering a personalized customer experience, and driving loyalty. Spanish proficiency is required and the position is in-office.

Base salary is disclosed with incentives based on performance. The role includes benefits and a focus on risk management within PNC’s enterprise framework. Highly collaborative and customer-centric work environment.

Qualifications

• Usually 1+ years related experience.
• Spanish language assessments required.
• Education No Degree.

Responsibilities

• Coach, mentor and leads tellers to deliver a unique customer experience.
• Identify banking opportunities during interactions and refer as appropriate.
• Educate customers on options for managing financial transactions.
• Ensure branch daily operations are completed efficiently and accurately.

Skills

Accountability

Banking

Customer Experience (CX)

Coaching Others

Digital Awareness

Effective Communications

Problem Solving

Identifying Opportunities

Managing Multiple Priorities

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Bilingual Lead Teller for the Avon, Colorado branch. The role emphasizes coaching tellers, delivering a personalized customer experience, and driving loyalty. Spanish proficiency is required and the position is in-office.

Base salary is disclosed with incentives based on performance. The role includes benefits and a focus on risk management within PNC’s enterprise framework. Highly collaborative and customer-centric work environment.