Bilingual Japanese Tour Guide (Hawaii)

JTB Hawaii; East Honolulu (HI); On-site; USD 28,000 - 39,000; Full time

Job summary

Colonial Group in Hawaii seeks a Japanese-speaking tour guide to escort visitors from Japan and provide informative, educational experiences across local attractions.

Responsibilities include guiding tours in Japanese, translating with hotels and restaurants, and assisting guests with check-in/out and dining reservations. Applicants should have strong hospitality skills and basic computer literacy, with excellent English and Japanese communication.

Qualifications

• High School graduate or equivalent.
• Six months of customer service experience preferred.
• Excellent customer service skills in hospitality.
• Ability to communicate in both English and Japanese.

Responsibilities

• Escort visitors on sightseeing tours in Hawaii.
• Provide information and translation with hotels, restaurants, and sites.
• Follow itineraries and communicate with Tour Conductor in Japanese.
• Assist with hotel check-in/out, dining reservations, and travel directions.

Skills

English and Japanese communication

Tour industry knowledge

Reading itineraries EN/JP

Basic computer skills

Education

High School diploma or equivalent

Tools

Microsoft Word

Outlook

Job description

Colonial Group in Hawaii seeks a Japanese-speaking tour guide to escort visitors from Japan and provide informative, educational experiences across local attractions.

Responsibilities include guiding tours in Japanese, translating with hotels and restaurants, and assisting guests with check-in/out and dining reservations. Applicants should have strong hospitality skills and basic computer literacy, with excellent English and Japanese communication.