Bilingual Japanese-English Tour Narrator

Roberts Hawaii; Honolulu (HI); Hybrid; USD 26,000 - 34,000; Full time

Job summary

Roberts Hawaii seeks a Japanese Speaking Narrator to join our Operations team in Honolulu. You will provide engaging tours in Japanese and English, delivering educational commentary about Hawaii's history, culture, and nature to guests while maintaining high service standards.

The role requires fluency in Japanese and English, strong communication, and the ability to coordinate with drivers and staff to ensure timely, safe, and enjoyable experiences for diverse audiences.

Qualifications

• Fluency in Japanese and English required.
• Knowledge of Hawaiian history, culture, flora and fauna.
• Strong interpersonal and communication skills.
• Customer service oriented and professional.
• Ability to resolve language-related issues quickly.
• Dependability and punctuality in a fast-paced environment.
• Understanding of tour operations and narrative responsibilities.
• Team collaboration with drivers and staff.

Responsibilities

• Load guests onto vehicles using manifests or name lists.
• Coordinate with drivers to execute tours on time.
• Attend to guests and ensure satisfaction during tours.
• Provide narratives in Japanese and English about the surroundings.
• Translate key safety instructions for Japanese-speaking guests.
• Relay safety protocols related to vehicles and routes.
• Assist Japanese-speaking guests with inquiries and support.
• Perform other duties as assigned.

Skills

Bilingual Japanese-English

Hawaiian history & culture

Interpersonal communication

Customer service

Decision making

Dependability

Tour ops knowledge

Teamwork

Job description

Roberts Hawaii seeks a Japanese Speaking Narrator to join our Operations team in Honolulu. You will provide engaging tours in Japanese and English, delivering educational commentary about Hawaii's history, culture, and nature to guests while maintaining high service standards.

The role requires fluency in Japanese and English, strong communication, and the ability to coordinate with drivers and staff to ensure timely, safe, and enjoyable experiences for diverse audiences.