Bilingual IT Support Specialist – (BROWB)

Accurate Personnel; Florida; On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Accurate Personnel is hiring a Bilingual IT Support Specialist for our client in Hialeah, Florida. The role focuses on maintaining computer systems, networks and hardware, while providing troubleshooting and staff training across the organization.

Ideal candidates will be fluent in English and Spanish, have 2+ years in IT support and hold related certifications. The position offers a Monday–Friday schedule, 8 am–5 pm, with competitive hourly pay and full benefits including medical, dental and

Qualifications

• BS/BA in Information Technology or Computer Science or equivalent experience.
• Two or more years of experience in IT support, systems administration, or similar role.
• Proficiency in computer hardware, software, networking and troubleshooting.
• Fluent in English and Spanish.

Responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers, scanners, mobile devices.
• Monitoring and maintaining computer systems and networks, backups and security devices.
• Responding in a timely manner to service issues and requests.
• Providing technical support and training across the company.
• Setting up user accounts and training staff on new systems.
• Creating user guides and manuals and assisting staff with IT processes.

Skills

Bilingual

Fluent English and Spanish

Education

BS/BA in Information Technology or Computer Science

Tools

CompTIA Network+

CompTIA Security+

Job description

HIRING IMMEDIATELY: BILINGUAL IT SUPPORT SPECIALIST IN HIALEAH, FLORIDA

Accurate Personnel is hiring for a Bilingual IT Support Specialist to join our client in Hialeah, FL. This individual will be responsible for maintaining the organization’s computer system, networks, and hardware. The ideal candidate will provide technical support, troubleshooting issues, and assisting employees with technology-related needs.

Pay, Schedule, and Location

• Ranging from $28 – $30/hour, paid weekly


• Excellent benefits: Medical, Dental, and Vision


• Monday – Friday | 8 am – 5 pm


• Located in Hialeah, FL

Duties and Responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers, scanners, mobile phones, among other IT devices


• Monitoring and maintaining computer systems and networks, including backups, and other IT devices such as security cameras, alarms, access control, UPS, etc.


• Responding in a timely manner to service issues and requests


• Providing technical support and training across the company (including MPA)


• Setting up accounts for new users


• Create user guides and manuals and provide training to staff on new systems


• Purchasing efficient and cost-effective technological equipment and software


• Repairing and replacing equipment as necessary


• Keeping abreast of technology trends and development, and testing new technology


• Devising and establishing IT policies and systems to implement and maintain security controls


• Planning and overseeing projects by coordinating with developers to build and implement technology solutions (e.g., Net at Work, ScanForce, SPS, ASCI, AI)


• Communicating with all departments to understand their requirements


• Revising existing systems and suggesting improvements


• Designing efficient IT systems to meet business and technology needs


• Support cybersecurity efforts, including antivirus and data protection measures


• Inventory Management for IT related devices


• Other IT related projects and/or tasks as Management requests within reason


• Assist in deploying and maintaining AI-based applications or integrations


• Analyze system data using AI tools to identify trends, issues and optimization opportunities


• Respond to requests and inquiries from our headquarters, in Japan

Requirements and Qualifications

• BS/BA in Information Technology or Computer Science is preferred, (or equivalent


• experience)


• Two or more years of experience in IT support, systems administration, or similar role


• Proficiency in computer hardware, software, networking and troubleshooting.


• Fluent in English and Spanish


• Experience in project management and website development


• Familiarity with data analysis, APIs and System integrations., AI tools


• Excellent organizational and coordination abilities


• Understanding of TCP/IP protocols and LAN/WAN configuration


• Certification (CompTIA Network+, CompTIA Security+ etc.) is a plus


• Excellent communication, analytical and problem-solving skills

ABOUT ACCURATE PERSONNEL

Do you need your next job fast? Accurate Personnel is here to help! As an industry leading full service staffing agency, we have all the tools you need to start earning that next paycheck soon. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service.

Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws