Bilingual IT Help Desk Specialist - Seasonal

4 Corner Resources; Lathrop (CA); On-site; USD 23,866 - 33,992; Part time

Job summary

A staffing agency in California is seeking a Bilingual Technical Support Specialist for a seasonal role in Lathrop, CA. In this entry-level position, you will assist end users with IT support, troubleshoot technical issues, and provide excellent customer service. Candidates must be bilingual in English and Spanish, with a passion for technical growth. The role requires availability for different shifts, including weekends.

Qualifications

• Minimum of 3 months of experience troubleshooting computer hardware or software.
• Minimum of 3 months of experience with desktop operating systems.
• Strong passion to grow and develop technical support skills.

Responsibilities

• Assist with incoming IT requests via phone, tickets, and help desk orders.
• Provide excellent customer service by building rapport and solving technical issues.
• Troubleshoot and resolve hardware/software problems.

Skills

Bilingual in English and Spanish

Troubleshooting computer hardware/software

Customer service background

Problem-solving abilities

Education

Degree in Computer Science or IT

Job description

A staffing agency in California is seeking a Bilingual Technical Support Specialist for a seasonal role in Lathrop, CA. In this entry-level position, you will assist end users with IT support, troubleshoot technical issues, and provide excellent customer service. Candidates must be bilingual in English and Spanish, with a passion for technical growth. The role requires availability for different shifts, including weekends.