Bilingual Help Desk Analyst - IT Support

Hireez; Town of Florida (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Opportunities for professional development

Job summary

A community health organization is seeking a Help Desk Analyst to provide technical support to its IT systems. This influential role involves ensuring compliance with IT standards while offering exceptional assistance to staff. Ideal candidates will have an A.S. in Information Technology and experience in user support. Bilingual candidates who can communicate in English and Spanish are encouraged to apply as the position involves direct interaction with diverse staff members. Salary and benefits are competitive with industry standards.

Qualifications

• 2-3 years of related experience or training.
• Basic knowledge of network systems management.
• Experience with PC and application support.

Responsibilities

• Provide technical support for IT applications and systems.
• Ensure compliance with standards for System Availability.
• Assist users with software and hardware inquiries.

Skills

Knowledge of Microsoft Office software

Technical support skills

Bilingual (English and Spanish)

Education

A.S. in Information Technology or related field

Tools

Microsoft Operating systems

Job description

A community health organization is seeking a Help Desk Analyst to provide technical support to its IT systems. This influential role involves ensuring compliance with IT standards while offering exceptional assistance to staff. Ideal candidates will have an A.S. in Information Technology and experience in user support. Bilingual candidates who can communicate in English and Spanish are encouraged to apply as the position involves direct interaction with diverse staff members. Salary and benefits are competitive with industry standards.