Bilingual IT Desktop Support Specialist (Remote & On-Site)
Busy Season Staffing Solutions
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Job summary
Busy Season Staffing Solutions is seeking an experienced IT Desktop Support Specialist to ensure smooth operation of workplace technology. You will provide on-site and remote support to employees, troubleshoot hardware and software issues, and maintain reliable IT systems in a fast-paced corporate environment.
The role requires hands-on experience supporting end users, strong knowledge of Windows and macOS, and proficiency with Microsoft 365.
Qualifications
- Minimum 2 years of professional IT/Desktop Support experience.
- Minimum 1 year of hands-on experience supporting both Windows and macOS in a global or multinational company.
- Bilingual proficiency in English and Spanish.
- Strong knowledge of hardware, software, Windows OS, and Microsoft 365.
- Experience troubleshooting technical issues in corporate environments.
- Familiarity with networking fundamentals, user account management, and remote support tools.
- Strong communication, organizational, and problem-solving skills.
- Ability to work independently and manage multiple technical requests.
Responsibilities
- Provide on-site and remote technical support to employees.
- Troubleshoot hardware, software, and network connectivity issues.
- Install, configure, and maintain computers, laptops, and peripheral devices.
- Support Microsoft 365, Windows operating systems, and business applications.
- Manage IT support tickets, ensuring timely resolution and documentation.
- Assist with user account setup, access permissions, and system configurations.
- Collaborate with internal IT teams to maintain efficient technical operations.
Skills
Job description
Busy Season Staffing Solutions is seeking an experienced IT Desktop Support Specialist to ensure smooth operation of workplace technology. You will provide on-site and remote support to employees, troubleshoot hardware and software issues, and maintain reliable IT systems in a fast-paced corporate environment.
The role requires hands-on experience supporting end users, strong knowledge of Windows and macOS, and proficiency with Microsoft 365.
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