Bilingual Intake Specialist — SUD Care with PSLF

CRI-Help, Inc; San Jose (CA); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid time off

Paid holidays

Job summary

CRI-Help, Inc. seeks a Bilingual Intake Specialist (English/Spanish) for its substance use disorder treatment program. You will handle inquiries, conduct screenings, determine eligibility, admit clients, and coordinate with clinical staff to ensure seamless admissions.

The role requires strong written and verbal communication, meticulous documentation, and familiarity with ASAM/CalOMS; prior admissions experience is preferred. This is an in-person, full-time position with competitive benefits.

Qualifications

• Bilingual English/Spanish required and demonstrated communication skills.
• Excellent written and oral communication required.
• Strong documentation skills for patient records and compliance.
• Diplomatic, professional demeanor, well organized and a good planner.
• Strong time management and counseling skills essential for intake.
• Knowledge of substance use disorders and 12-Step philosophies.
• CCAPP/CAADE/CADTP certification preferred.

Responsibilities

• Handle inquiries from individuals seeking treatment and information.
• Schedule and conduct screenings to determine eligibility into the program.
• Assess applicants for level of care and program fit.
• Admit clients and complete required documentation accurately and timely.
• Utilize assessment tools during intake (ASAM, CalOMS, etc.).
• Identify red flags and provide crisis intervention when needed.
• Provide case management as needed and coordinate with staff.
• Coordinate admission using Client Orientation Handbook; introduce Twelve Step programs.

Skills

Bilingual EN/ES

Written & Oral Skills

Documentation Skills

Professional Demeanor

Time Management

Counseling Skills

SUD Knowledge

12-Step Knowledge

Education

CCAPP/CAADE/CADTP Certification

Counselor Certification

Job description

CRI-Help, Inc. seeks a Bilingual Intake Specialist (English/Spanish) for its substance use disorder treatment program. You will handle inquiries, conduct screenings, determine eligibility, admit clients, and coordinate with clinical staff to ensure seamless admissions.

The role requires strong written and verbal communication, meticulous documentation, and familiarity with ASAM/CalOMS; prior admissions experience is preferred. This is an in-person, full-time position with competitive benefits.